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FAQ

Q. Where is the ellephysio clinic located?
A. In June 2012, ellephysio’s new clinic space, fully outfitted for the optimum healing and strengthening experience, opened in a convenient location just off of the Trafalgar exit of the QEW. Click here to see a map of our location at 232 South Service Road East Unit A, Oakville, ON L6J 2X5

Q. Who is ellephysio for?
A. ellephysio’s treatment spectrum flows into three core categories, including Athletic and Active, Prenatal and Postnatal, and Repetitive Strain and Stress.

To find out more about the types of conditions treated at ellephysio, click here.

Q. Is the ellephysio clinic for women only?
A. No, of course not! Both men and women, ranging in age from preteens and seniors are welcome at our clinic.

ellephysio is for anyone seeking physiotherapy treatment that can embrace our ellephilosphy: Confidence from within is accessed through your intuitive power and our partnership in physiotherapy techniques to help heal, support and strengthen.

Q. Do I need a doctor’s referral or a prescription?
A.
Registered physiotherapists are first contact practitioners who do their own assessment and diagnosis of your unique needs. For physiotherapy, you don’t need a doctor’s referral to start treatment at ellephysio. However, some providers require a doctor’s referral for massage therapy. Please check with your extended health insurance provider or human resources department for the inclusion of physiotherapy services and/ or massage therapy services

Q. Are physiotherapy services covered by OHIP?
A.
ellephysio is a private physiotherapy clinic, not covered by OHIP. Please check with your extended health insurance provider or human resources department for the inclusion of physiotherapy and massage therapy services.

Q. What should I wear to my appointment?
A.
Please wear comfortable, stretchy clothing that allows freedom of movement to your ellephysio appointment.

Q. What can I expect at my initial assessment?
A.
On your first visit, you can expect a short interview and review of your medical history, followed by a comprehensive physical assessment. ellephysio wants every patient to truly understand their injury or condition, which is why we take time and care when communicating with you during this appointment. You will receive hands-on treatment, learn how to engage your core, and then together, you and your physiotherapist will develop treatment goals to address your unique needs.

Q. What should I expect from my follow-up treatments?
A.
Each follow-up treatment will include a re-evaluation of your condition or injury. Your treatment will be modified and progressions will be made towards your goals to help you return to return to health and balance quickly and confidently.

Q. How many treatments will I require?
A.
The number of treatments varies based on your unique needs and progressions towards your ellephysio goals. Understanding your role in a partnership towards these goals, including compliance with your home exercise program, will help speed recovery.

Q. Can I bring my baby or small child to my appointment?
A. ellephysio understands that obtaining childcare isn’t always possible, so children and babies are welcome. However, ellephysio prefers that you come to your appointment solo, so your full attention will be focused on your recovery.

Q. Does ellephsyio offer other services, like massage therapy, personal training or pilates within its female focused clinic?
A. Yes! The clinic also offers massage therapy with registered massage therapists, private and semi-private personal training and Pilates, as well as group Pilates classes in our clinic’s studio space.

Follow these links to find out more about personal training & Pilates at ellephysio.

Q. How do I pay for my appointments?
A. Payment is due at the end of each treatment session. You can pay at the clinic by credit card, debit or cash in Canadian funds. Upon payment you will be provided with a receipt with your practitioner’s registration number to claim from your extended health insurance provider.

Q. What type of specialized treatments or therapies does ellephysio use?
A. Your personalized treatment could include one or a combination of the following treatment techniques based on your unique needs:

Manual Therapy
This is a hands-on treatment used to assess and treat different issues such as stiff or restricted joints, muscle tightness, and limited function.

Core Restoration
When the core is weak it can negatively affect all other areas of the body. Core restoration includes strengthening all four muscles of the core including the diaphragm, pelvic floor, deep lower abdominals and multifidus (small spinal muscles).

This treatment focuses on strengthening the core from the inside out.

Muscle Energy Technique (MET)
This treatment addresses impaired movement using manual therapy. MET mobilizes restricted joints, stretches muscles, strengthens underactive muscles, relaxes overactive muscles and can help reduce swelling.

Myofascial Release
When muscles are injured, the fascia tightens and shortens causing pain and loss of function. Using a soft tissue technique that uses constant pressure, myofascial release works to reverse these changes.

Acupuncture
This relatively painless treatment involves the insertion of fine needles in particular areas of the body to relieve pain and improve function. It works by stimulating the body to produce endorphins, which help to block pain and promote relaxation.

CranioSacral Therapy
This gentle manual therapy can eliminate stress, pain, chronic headaches and improve your well-being with a light touch treatment.

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